How To Choose The Right Plumber

We’ve all heard those nightmare tradey stories.

Indeed, every industry has its unscrupulous individuals, but that doesn’t mean we should all be tarred with the same brush! With over 40 years in the local plumbing business, the team at Killara Plumbing prides itself on running a tight, transparent and trustworthy ship.

So we’d like to share some top tips on how to choose the right plumber. Of course, we’re biased, but we’re pretty confident we tick all these boxes! So follow these recommendations to get your plumbing problem sorted (and be delighted by the outcome).

CHECK FOR A WORKING GUARANTEE

Can the plumber assure you of a 100% plumbing guarantee? Killara can! We provide a full warranty on all our work, which delivers plenty

of reassurance to new customers.

ENSURE YOUR PLUMBER IS APPROPRIATELY ACCREDITED AND CERTIFIED

You will sometimes hear tradespeople talk about accreditation and certifications. The question is – which industry body has provided the accreditation? Here at Killara, we are members of and fully accredited by the Master Plumbers Association, the governing industry body for plumbers Australia-wide. MPA sets the (high) standards that we maintain on every job so that you can benefit from quality work.

We’re also fully licensed and accredited to work on major industrial sites, and our gas plumbing services adhere to all relevant compliance codes. If your local plumber doesn’t have a Master-level accreditation with all the trimmings, don’t bother. When it comes to your plumbing problems, you want to hire a professional plumber for the job!

MAKE SURE YOUR PLUMBER IS INSURED

This might seem self-explanatory. However, you would be surprised by the number of operators out there who don’t have adequate insurance. You may have zero recourse if they don’t do a job well enough or if something goes wrong while they’re on your property.

Sure, you can try and take action, but if it is their fault, how will you get blood from a stone? You’ll be pleased to hear the Killara Plumbing team is fully insured for public liability.

OPT FOR AN EMERGENCY PLUMBER

Even if you don’t need emergency plumbing, it’s a good idea to ensure your plumber is at least capable. Why? Because one day, you might need to make that call in the middle of the night. If and when that happens, you have peace of mind knowing these professionals are already familiar with your property and its plumbing.

Nobody wants to experience this kind of problem in their home or workplace. However, if you do, you want to know you can rely on the best emergency plumber for the job! More good news – the Killara team runs a 24/7 service. So if you’re searching for an emergency plumber near me, we can respond swiftly.

FIND OUT IF THEY PROVIDE COMPREHENSIVE PLUMBING SERVICES

A great quality plumber has experience and skills across all areas of plumbing. From blocked drains and leaking taps to a root risk analysis and toilet installation. Whatever you need, they should be able to handle the issue competently. Rest assured, that’s the case here at Killara! You will find all our plumbing services detailed online. After several decades in the business, there’s nothing we can’t handle!

BE SURE YOUR PLUMBER’S OPENING HOURS ARE FLEXIBLE

Plumbing problems invariably require a plumber to access your property. For them to do this, you most likely need to be present. However, just because you suddenly need hot water plumbers, for example, doesn’t mean the world stops turning. You might still need to get to work or drop the kids off at school. We certainly understand that you have a life beyond your plumbing, and we maintain flexible operating hours.

CHECK YOUR PLUMBER’S CUSTOMER REVIEWS

We’re a social-proofing society, right? Few of us would spend money on five-star accommodation without first checking to see what previous guests thought of the place. Plumbing is no different.

Hearing from customers about their experience is often an excellent way to judge the quality of work you can expect. However, just take this advice with a grain of salt and look carefully at customer reviews. Are they legitimate? Can they be supported? Our testimonials are flawless AND genuine. What you read is what you get.

MAKE SURE PLUMBING COSTS ARE TRANSPARENT

We know members of the public can become very unstuck here. You want to be sure that if there is a fine print, you’ve read it. All potential costs should be tabled upfront before work commences. Pricing should be formally submitted in writing with all the necessary business details included. If there is any chance of costs changing, this should be flagged right from the very start – not after the fact.

You can be sure of Killara’s complete transparency. No surprises, no minuscule print, nothing but what you expected in the first place.

CONTACT YOUR NORTH SHORE PLUMBERS TODAY

How to choose a good plumber is easy when you consider the above points. We hope this advice helps, and we welcome your call should you require a plumber in the Northern suburbs. If you have any other questions, please reach out to us or make a booking today.